I have a received
my Support at Home funding

Congratulations on receiving your Support at Home funding! You’ve taken an exciting step toward getting the care and support that suits your lifestyle.

You’ll have received a letter from My Aged Care confirming you now have 56 days to choose a Support at Home provider with your unique referral code.

Your chosen provider will need this referral code to activate the funds and get your services started. Let’s explore what to do next.

Learn how Support at Home works

Support at Home classifications

There are eight Support at Home funding classifications available, each offering different levels of support.

Let’s look at examples of how Homecare My Way can craft a personalised care plan tailored specifically to your needs and preferences based on the level of funding you are allocated.

Classification 1 – Basic Support


Entry-level assistance to help with simple daily tasks and maintain independence at home.

Classification 2 – Low Care Needs

Support for those needing some ongoing help with personal care, household tasks, or transport.

Classification 3 – Moderate Care Needs

Designed for people requiring more regular assistance with daily activities and some clinical or allied health support.

Classification 4 – Increasing Care Needs

For those needing frequent support and coordination of multiple services to manage daily living and health needs.

Classification 5 – Intermediate Care Needs

Provides higher levels of personal, domestic, and clinical care for those with more complex or changing health requirements.

Classification 6 – Clinical and Personal Care

Supports individuals who need consistent nursing or allied health input, alongside personal and household assistance.

Classification 7 – High Care Needs

Comprehensive support for people requiring intensive daily care, regular clinical oversight, and specialised services.

Classification 8 – Complex or Comprehensive Support

The highest level of Support at Home, offering fully coordinated care for those with significant health, mobility, or personal care needs.

Let’s discuss your situation today
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Additional funding pathways

Additional funding pathways
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In addition to the 8 ongoing classifications, 3 short-term pathways are available to help meet temporary or specialised care needs.

Short-term or specialised care pathways provide extra flexibility:

  • Restorative Care – Up to 16 weeks for goal-focused support after illness, injury, or hospitalisation.
  • End-of-Life Care – Up to 12 weeks of compassionate support for life-limiting conditions.
  • Assistive Technology & Home Modifications (AT-HM) – Tiered funding for equipment or home modifications over 12 months.

These pathways complement your main Support at Home services, giving you more choice and independence.

Learn more

How to get started with us!

Step 1 Getting started with Homecare My Way

Let’s talk about your care needs and how we can best support you.

Step 2 Meet your dedicated care partner

Your dedicated care partner will work with you to discuss your individual needs and co-design your care and services plan

Step 3 Set up your services

With our self-management model, you can choose the services that best suit your needs and get more hours of care from your Support at Home funding than with other providers

Step 4 Quality service guaranteed

Your care partner is there with you every step of the way, providing unlimited support to help you manage your Support at Home services and funding

Let’s discuss your situation today
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See how others are

self-managed
their Support at Home with us

Pamela
Classification:
2
Quarterly Budget:
$1,530

Pamela lives alone, her daughter lives close by and self manages.

SERVICES RECEIVING

Assistance with shopping, cleaning, gardening and home maintenance.

Sanjay
Classification:
3
Quarterly Budget:
$3,331

Sanjay lives with his wife Anjali, and they need support in setting up services.

SERVICES RECEIVING

Personal care, domestic assistance, gardening, Physio, social support and respite services.

Xiuying
Classification:
4
Quarterly Budget:
$5,050

Xiuying lives with her daughters family. Together they self manage.

SERVICES RECEIVING

Nursing, Equipment, personal care, shopping assistance, physio and Meal assistance.

Let’s discuss your situation today
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Our difference

Dedicated Care Partner

Dedicated Care Partner

Freedom to choose your carers

Freedom to choose your carers

More Care Hours

More Care Hours

Friendly and Responsive

Friendly and Responsive

Quick Payments

Quick Payments

Everything you need to know

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Information Pack

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