I have a received
my Support at Home funding
Congratulations on receiving your Support at Home funding! You’ve taken an exciting step toward getting the care and support that suits your lifestyle.
You’ll have received a letter from My Aged Care confirming you now have 56 days to choose a Support at Home provider with your unique referral code.
Your chosen provider will need this referral code to activate the funds and get your services started. Let’s explore what to do next.
Support at Home classifications
There are eight Support at Home funding classifications available, each offering different levels of support.
Let’s look at examples of how Homecare My Way can craft a personalised care plan tailored specifically to your needs and preferences based on the level of funding you are allocated.
Classification 1 – Basic Support
Entry-level assistance to help with simple daily tasks and maintain independence at home.
Classification 2 – Low Care Needs
Support for those needing some ongoing help with personal care, household tasks, or transport.
Classification 3 – Moderate Care Needs
Designed for people requiring more regular assistance with daily activities and some clinical or allied health support.
Classification 4 – Increasing Care Needs
For those needing frequent support and coordination of multiple services to manage daily living and health needs.
Classification 5 – Intermediate Care Needs
Provides higher levels of personal, domestic, and clinical care for those with more complex or changing health requirements.
Classification 6 – Clinical and Personal Care
Supports individuals who need consistent nursing or allied health input, alongside personal and household assistance.
Classification 7 – High Care Needs
Comprehensive support for people requiring intensive daily care, regular clinical oversight, and specialised services.
Classification 8 – Complex or Comprehensive Support
The highest level of Support at Home, offering fully coordinated care for those with significant health, mobility, or personal care needs.
1300 422 123
Additional funding pathways
In addition to the 8 ongoing classifications, 3 short-term pathways are available to help meet temporary or specialised care needs.
Short-term or specialised care pathways provide extra flexibility:
- Restorative Care – Up to 16 weeks for goal-focused support after illness, injury, or hospitalisation.
- End-of-Life Care – Up to 12 weeks of compassionate support for life-limiting conditions.
- Assistive Technology & Home Modifications (AT-HM) – Tiered funding for equipment or home modifications over 12 months.
These pathways complement your main Support at Home services, giving you more choice and independence.
How to get started with us!
Step 1 Getting started with Homecare My Way
Let’s talk about your care needs and how we can best support you.
Step 2 Meet your dedicated care partner
Your dedicated care partner will work with you to discuss your individual needs and co-design your care and services plan
Step 3 Set up your services
With our self-management model, you can choose the services that best suit your needs and get more hours of care from your Support at Home funding than with other providers
Step 4 Quality service guaranteed
Your care partner is there with you every step of the way, providing unlimited support to help you manage your Support at Home services and funding
self-managing
their Support at Home with us
“My care partner is such a delight — she’s always cheerful and respectful of my independence, she just knows how to help without taking over. It makes a real difference having someone who truly listens.”
Assistance with shopping, cleaning, gardening and home maintenance.
“The carers have been so professional and kind. They take the time to get to know us — it’s not just about the tasks, it’s about dignity and connection. We feel part of a team.”
Personal care, domestic assistance, gardening, Physio, social support and respite services.
“My mother’s care needs are quite complex, and the nursing and physio team have been excellent. They always communicate clearly with us and treat Mum with such respect and skill.”
Nursing, Equipment, personal care, shopping assistance, physio and Meal assistance.
Our difference
Dedicated Care Partner
Freedom to choose your carers
More Care Hours
Friendly and Responsive
Quick Payments
Everything you need to know
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