Support at HomeClassification 7 Explained

The Australian Government’s Support at Home program makes it possible for older Australians to receive the most appropriate level of care in their own homes. Support at Home classification 7 is specifically designed for people with high care needs, offering comprehensive support for those who require intensive daily assistance, regular clinical oversight, and specialised services. Understanding this classification is key to ensuring you or your loved one receive the right level of support to maintain safety, comfort, and dignity at home.

At Homecare My Way, we guide you through every step of the process. We specialise in empowering clients to self-manage their funding and build a support plan that truly reflects their complex and evolving care requirements.

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What is Support at Home Classification 7?

What is Support at Home Classification 7?
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Support at Home classification 7 provides a substantial quarterly budget for individuals with high care needs. This classification is for people who need intensive help across most aspects of daily living, and who often require specialised clinical assistance and coordination of multiple services. It is suitable for individuals who experience significant mobility limitations, ongoing health challenges, or medical conditions that require consistent monitoring and expertise.

The aim of classification 7 is to deliver fully coordinated care, helping manage daily activities, health interventions, and advanced support services for people with substantial and ongoing care requirements.

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Who is Eligible for Support at Home Classification 7?

Eligibility for classification 7 is determined via a comprehensive Single Assessment System process. A professional assessor will visit you to discuss your health, abilities, and daily routines, ensuring that your unique needs and preferences are fully considered.

You may be eligible for Support at Home classification 7 if you:

Check Have high care needs that require daily intensive support.

Check Need frequent assistance with personal care, medication, mobility or complex tasks.

Check Require regular clinical oversight such as ongoing nursing or allied health interventions.

Check Experience significant health or mobility challenges that limit your ability to manage safely at home without substantial assistance.

If you are approved for this classification, you’ll receive a quarterly budget to spend on approved care services tailored to your comprehensive needs.

How Much Funding Does Classification 7 Provide?

Support at Home classification 7 offers a quarterly budget of $14,537.04, which totals $58,148.15 per year. This significant funding enables you to access an extensive range of in-home care and clinical support services.

Do I Have to Contribute to My Support at Home Services?

Under the Support at Home program, you may be asked to contribute towards the cost of your services. The amount required depends on the types of support you receive and your personal financial circumstances. The government provides funding for the remaining cost, ensuring your care is accessible and manageable.

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Your contribution is based on the type of services you receive:

  • Clinical Support: No contribution. This includes nursing, allied health, and medication management.
  • Independence Services: Moderate contribution. Covers personal care, home modifications, domestic assistance, and respite.
  • Everyday Living Services: Higher contribution. Includes shopping, transport, social activities, and gardening.

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Your income and assets also help determine your contribution:

  • Full Age Pensioner: Minimum contribution.
  • Part Pensioner / Commonwealth Seniors Health Card holder: Moderate contribution.
  • Self-Funded Retiree: Higher contribution.

For more information about service contributions and how your circumstances affect payment, please visit our pricing page.

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Find out more about the benefits of self managing

What Services Can I Access
With Classification 7

A Support at Home classification 7 budget grants access to a wide scope of services suited to high care needs, including:

Intensive Personal Care

Daily help with all aspects of personal care such as bathing, dressing, continence management, and eating.

Regular Nursing Care

Ongoing clinical support from nurses for chronic illness management, wound care, and medication administration.

Specialised Allied Health

Therapy services including physiotherapy, occupational therapy, and speech pathology required on a continual or frequent basis.

Coordination of Multiple Services

Expert management to ensure all elements of your care—from medical to social support—work together seamlessly.

Dementia and Behavioural Support

Specialised services for individuals with advanced cognitive decline or behavioural needs.

Extensive Domestic Support

Comprehensive household help such as cleaning, meal preparation, laundry, and shopping.

Advanced Assistive Technology

Support to access complex mobility aids, communication devices, and safety equipment.

Home Modifications

Substantial changes to enhance accessibility, such as installing ramps or bathroom adaptations.

Community Access and Transport

Reliable assistance to attend healthcare appointments, therapies, or social engagements.

Looking for a service
that’s not listed here?

If there’s a service you’re interested in that’s not listed here, download our free Services guide to learn more.

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Looking for a service
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Benefits of Self-Managing Your Support at Home Funding

The Support at Home program gives you the option to self-manage your funding with Homecare My Way, offering you and your family:

1 Greater Choice and Control

You decide who provides your care, what services you receive, and when you receive them. This is especially important at higher support levels, where personal comfort and trust are paramount.

2 More Value from Your Budget

When you choose to self-manage, your funding can be used more efficiently. Traditional service providers tend to have higher fees, decreasing the number of care hours you receive. Homecare My Way lets you pick carers yourself and set rates you’re comfortable with, helping you secure more support time or broaden your service options.

3 Flexibility for Changing Needs

High care needs can change quickly. Self-management makes it easy to adjust schedules, hire specific specialists, or add new types of support with minimal delay, ensuring your care always fits your current situation.

How Homecare My Way Can Help

We know navigating intensive support coordination can seem overwhelming, but our experienced team is here to help you thrive at home:

Here is how we can assist you:

Understanding Your Plan

We guide you through the details of classification 7, explaining your budget and what it covers.

Personalised Care Planning

We work closely with you and your family to design a care plan covering your full health, personal, and household needs.

Budget Management

Our online tools help you track spending and ensure every dollar is used effectively.

Connecting with Providers

We help you find, evaluate, and engage the best care professionals and specialists.

Ongoing Support

Our team is always available to provide advice or help you adjust your plan to changing needs.

At Homecare My Way, we put you and your wellbeing first, supporting you every step on your journey to live safely and comfortably at home.

Find out more about joining Homecare My Way
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See how others are

self-managing
their Support at Home with us

Pamela
Classification:
2
Quarterly Budget:
$4,009

“My care partner is such a delight — she’s always cheerful and respectful of my independence, she just knows how to help without taking over. It makes a real difference having someone who truly listens.”

SERVICES RECEIVING

Assistance with shopping, cleaning, gardening and home maintenance.

Sanjay
Classification:
5
Quarterly Budget:
$9,924

“The carers have been so professional and kind. They take the time to get to know us — it’s not just about the tasks, it’s about dignity and connection. We feel part of a team.”

SERVICES RECEIVING

Personal care, domestic assistance, gardening, Physio, social support and respite services.

Xiuying
Classification:
7
Quarterly Budget:
$14,537

“My mother’s care needs are quite complex, and the nursing and physio team have been excellent. They always communicate clearly with us and treat Mum with such respect and skill.”

SERVICES RECEIVING

Nursing, Equipment, personal care, shopping assistance, physio and Meal assistance.

Let’s discuss your situation today
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